Home → Manage Tenants
Add a tenant
Tap New Tenant. The form has six parts:
- Personal details: ID type, ID number, first name, surname.
- Contact details: email and phone. The phone is used for SMS reminders.
- Address: search and pick, or type it in.
- Employer details: company name and phone.
- Next of kin: full name and phone.
- Portal passkey: the tenant's login for their side of Rentplug, where they log service requests and generate letters. Give it to them privately.
Tap Submit, then create a lease contract (module five).
Vet a new tenant
- Enter your vetting service credentials (member key and password from your credit-check account).
- Enter the applicant's ID number, name and address.
- Add the enquirer contact name and enquiry reason, then tap Run Vetting Check.
- If you approve, register the tenant, pick a vacant unit and create the contract.
ConsentOnly run a credit check with the applicant's written consent, as required by the NCA and POPIA.